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Frequently Asked Questions
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Kraken Rack Monitor is designed for vacuum-mounted racks. The current version supports the SeaSucker Talon 1-Bike Rack only.
Support for additional vacuum rack models may be added in the future. If you’d like support for another rack, you can request it without any obligation.
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The built-in battery lasts up to 24 hours of continuous use on a single charge. It recharges fully in up to 3 hours via USB-C. Charging cable not included.
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Yes. Kraken Rack Monitor can run in the background, so you can use navigation, music, or other apps while monitoring your rack. You’ll receive alerts if a mount’s pressure drops below the alert threshold.
However, background operation can be affected by your phone’s operating system and power-saving settings. For the most reliable monitoring experience, it’s recommended to keep the Kraken Rack Monitor app active whenever possible.
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Kraken Rack Monitor is manufactured in small batches and shipped directly from Sweden.
At the moment, checkout is limited to the United States so I can keep logistics, shipping, and support manageable for the first batch. Additional regions may be added in the future.
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Orders ship from Sweden with UPS Expedited. Estimated delivery time to the United States, including Hawaii and Alaska, is typically 2-5 business days after the order has been shipped.
You’ll receive tracking information once your order is on its way. Delivery times can vary slightly depending on customs processing and local carrier conditions.
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Orders shipped to the United States may be subject to import duties, taxes, or handling fees, depending on local regulations.
Any such fees are the responsibility of the customer and are not included at checkout.
Most small consumer orders may not incur additional fees, but this depends on local rules and carrier handling.
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Kraken Rack Monitor includes a 1-year limited warranty covering manufacturing defects and hardware failures under normal use.
If you experience an issue, just get in touch and I’ll do my best to make it right.
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Yes. If you’re not satisfied, you can return the product within 30 days of delivery, provided it is returned complete and undamaged. Shipping costs are not refunded.
Please contact me before returning your order so I can help you through the process.
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Kraken Rack Monitor is currently made in a very small first batch of 20 units and hand-made in Sweden. At this scale, the parts, testing, packaging, and assembly time are expensive. If the first batch goes well and I can make larger batches, I hope to bring the price down.